The Premium service is designed for customers who are transitioning from another service provider to Irving. While it is not mandatory, we highly recommend it, especially during the first year when navigating all the necessary procedures can be challenging.
Remember, $250 is only for the first year. the next year will be standard charge $50 only.
Here’s how the service works:
- Support and Guidance: We offer this service to assist you with as many steps as we can. However, please note that you will still need to complete the credit check and sign the contract yourself.
- Liability with Current Provider: This service does not cover any liabilities you may have with your current service provider. For example, if you have an outstanding balance or need to pay a termination fee, those will still be your responsibility.
- Tank Transfer Coordination: We will coordinate with Irving to either buy out your underground tank if it passes inspection or arrange for the swap of your above-ground tank.
If you are not accepted by Irving as a customer, you will receive full refund.
If you change your mind after the process initiated, you will receive $150 refund.